Privacy Policies

At OMO STAYS, a brand managed by AMJM Hospitality Group, S.L. (hereinafter “AMJM”), we are committed to protecting the privacy of our customers and users, in compliance with the applicable regulations on personal data protection: Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 (LOPDGDD).

1. Data Controller
• Company name: AMJM Hospitality Group, S.L.
• Tax ID: B21832928
• Registered address: Calle Wenceslao Fernández Florez 1C, Piso 1 Puerta D, 03005, Alicante
• Contact email: info@omostays.com

2. Purpose of Processing

  • Manage reservations, stays, and contracted services.
  • Respond to inquiries or requests made through our contact channels.
  • Send commercial communications about accommodations, promotions, and news from OMO STAYS (when consent has been given).
  • Comply with applicable legal, accounting, and tax obligations.

3. Legal Basis
The legal basis for processing your data is:

  • Performance of a contract: management of reservations and provision of accommodation services.
  • Consent of the data subject: sending commercial communications and newsletters.
  • Compliance with legal obligations: tax, security, and tourism regulations.

4. Data Retention
Data will be retained for as long as necessary to fulfill the purpose for which it was collected, and subsequently while there is a legal obligation requiring its conservation.

5. Data Disclosure
Your data will not be sold or transferred to third parties under any circumstances.
It will only be shared with:

  • Service providers necessary for the execution of the reservation (e.g., payment gateways, hotel management software, technical support).
  • Public authorities when required by legal regulations.

6. User Rights
You may exercise your rights of access, rectification, erasure, objection, restriction, and portability at any time by sending a request to:

  • Email: info@omostays.com
  • Postal address: Calle Wenceslao Fernández Florez 1C, Piso 1 Puerta D, 03005, Alicante

Likewise, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.

7. Security
AMJM Hospitality Group, S.L. applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration.

8. Policy Updates
We reserve the right to modify this privacy policy to adapt it to legislative or jurisprudential changes or to our internal processes. The current version will always be published on our website.